Process of an Interview
Interviewing is a key technique in social case work. It is used to gather information, build relationships, and help the client explore solutions. The interview process includes several steps:
1. Preparation
The case worker prepares for the interview by reviewing client details, setting the time and place, and planning questions.
2. Establishing Rapport
The worker greets the client, explains the purpose of the meeting, and creates a safe and friendly environment.
3. Exploration
The worker encourages the client to share their problems, feelings, and background. Open-ended questions are used to get detailed information.
4. Understanding and Clarification
The worker tries to understand the client’s situation and clarifies doubts or emotional confusion through discussion.
5. Conclusion
The session ends by summarizing key points and planning the next steps or follow-up actions.
Conclusion
A structured interview helps in understanding the client better and planning effective interventions.