Observation
Observation is a key tool used by social workers to understand client behavior, environment, and needs. It involves carefully watching and interpreting what clients say and do during interactions.
Types of Observation
- Direct Observation: Watching the client during meetings or visits.
- Indirect Observation: Noticing behavior through reports or others’ comments.
Purpose:
- To gather information for assessment
- To identify non-verbal signs like body language
- To understand family or community dynamics
Conclusion
Observation helps social workers build a clearer picture of the client’s life and improves the quality of service provided.