Organizational culture refers to the shared values, beliefs, behaviors, and norms that shape how employees interact and work. It influences decision-making, communication, and overall workplace environment. A positive culture leads to employee engagement, innovation, and organizational success.
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Total Quality Management (TQM) is a management approach focused on continuous improvement, customer satisfaction, and employee involvement. It integrates quality into every process, encourages teamwork, and aims for long-term success by meeting customer needs efficiently.
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Third wave consulting refers to a modern, holistic approach to organizational consulting that emphasizes collaboration, empowerment, and learning. Unlike traditional expert-driven models, it involves clients in the change process, promoting sustainable development and cultural transformation.
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Formative evaluation is an ongoing assessment used during the development or implementation of a program to improve its effectiveness. It focuses on identifying problems early, guiding improvements, and ensuring goals are met. It is useful in organizational development to refine strategies and interventions.
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Team building refers to activities and processes aimed at improving team collaboration, communication, and trust. It enhances mutual understanding, aligns team goals, and boosts productivity. Effective team building leads to higher morale, reduced conflicts, and better performance in organizations.
T-group or sensitivity training is a form of group training where participants engage in open discussions and feedback to increase self-awareness, improve interpersonal skills, and understand group dynamics. It is used in organizational development to foster empathy, trust, and effective communication.
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Executive coaching is a professional development process where trained coaches help executives enhance leadership skills, decision-making, and performance. It is tailored to individual needs and focuses on building self-awareness, emotional intelligence, and strategic thinking for better organizational results.
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Grid OD 4, 5, 6 refers to phases in the Managerial Grid Organizational Development program created by Blake and Mouton. Phase 4 focuses on strategic planning, Phase 5 on implementation of change, and Phase 6 on evaluating progress and reinforcing improvements. It helps align leadership styles with organizational goals.
Participative management is a leadership approach where employees are actively involved in decision-making processes. It promotes collaboration, improves motivation, and enhances innovation. By valuing employee input, organizations build trust, improve job satisfaction, and increase productivity.
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Introduction Change models are frameworks used to guide organizations through transformation. These models provide structured steps to manage resistance, align employees, and achieve desired outcomes. Two widely used change models are Lewin’s Change Model and Kotter’s 8-Step Change Model. 1. Lewin’s Change Model Developed by Kurt Lewin, this is one of the earliest and simplest
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