Retail HRM

State the main causes of Grievance? Explain its procedure in detail.

Introduction A grievance refers to any dissatisfaction or feeling of injustice experienced by an employee in the workplace. In retail organizations, where employees interact directly with customers and management, grievances can arise frequently and must be addressed systematically to maintain harmony and productivity. Main Causes of Grievance 1. Poor Working Conditions Issues related to lighting, […]

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What is Job Analysis? Explain the methods of job analysis in detail.

Introduction Job analysis is a fundamental HRM function that involves collecting and evaluating information about job roles within an organization. It helps determine what a job entails, the skills required, and how it contributes to business goals. In the retail industry, job analysis ensures that employees are aligned with customer service standards, operational needs, and

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