Introduction
Sexual harassment refers to unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature that creates a hostile or offensive working environment. In professional settings, it violates an individual’s dignity and undermines equality and respect.
Understanding Sexual Harassment
Sexual harassment can be physical, verbal, or non-verbal. It includes inappropriate touching, suggestive comments, obscene gestures, lewd jokes, or displaying pornographic material. It affects the mental and emotional well-being of employees and hampers organizational productivity.
Legal Framework in India
The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 provides a legal mechanism to address sexual harassment in Indian workplaces. Employers are required to form Internal Complaints Committees and ensure awareness and redressal mechanisms.
Code of Conduct Prescribed by the National Commission for Women (NCW)
The NCW provides guidelines to prevent sexual harassment and promote safe working environments. The prescribed Code of Conduct includes:
1. Zero Tolerance Policy
Organizations must adopt a zero-tolerance approach toward any form of sexual harassment.
2. Clearly Defined Rules
Workplace policies must clearly define what constitutes sexual harassment and the consequences of violations.
3. Creation of Internal Complaints Committee (ICC)
Every workplace with more than 10 employees must form an ICC to investigate complaints and provide redressal.
4. Awareness and Training
Employers must regularly organize sensitization workshops and training programs for staff at all levels.
5. Confidentiality and Fair Inquiry
The identity of the complainant, respondent, and witnesses must be kept confidential, and fair procedures should be followed in investigations.
6. Display of Guidelines
The guidelines and contact details of the ICC must be prominently displayed in the workplace.
7. Equal Opportunity Employer
Employers should foster a workplace culture of respect, dignity, and equality for all genders.
Conclusion
Sexual harassment is a grave issue that undermines safety and equality in the workplace. Following the NCW’s Code of Conduct not only ensures legal compliance but also helps create a respectful and inclusive organizational culture. The hospitality and tourism industry, which involves close interactions among employees and customers, must be particularly vigilant in enforcing these guidelines.