Dysfunctional behaviour in organizations refers to actions that negatively affect performance, morale, or culture. Examples include absenteeism, aggression, gossip, resistance to change, or lack of cooperation. Such behaviors disrupt teamwork and productivity, and need to be addressed through counseling, feedback, or disciplinary actions.
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Intellectual leadership involves leading through knowledge, expertise, and ideas rather than authority or power. Such leaders inspire others by sharing insights, solving complex problems, and fostering innovation. They are often seen as mentors and are valued for their vision, critical thinking, and ability to guide through intellect.
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A psychological contract is the unwritten set of expectations between an employer and employee. It includes beliefs about mutual obligations like job security, career growth, and fair treatment. When these expectations are met, trust and satisfaction increase. If broken, it can lead to dissatisfaction and turnover.
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Quality Control Circles (QCCs) are small groups of employees who voluntarily meet to identify, analyze, and solve work-related problems. Their goal is to improve product quality, productivity, and workplace conditions. QCCs encourage employee involvement and continuous improvement through teamwork and shared responsibility.
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Intrinsic motivation comes from within, driven by personal satisfaction or interest in the task. Extrinsic motivation is influenced by external rewards like money, praise, or recognition. While intrinsic motivation sustains long-term engagement, extrinsic motivation is useful for achieving short-term goals or encouraging behavior change.
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The relationship between motivation and performance is direct and strong. Motivated employees put in more effort, show greater commitment, and perform better. High motivation leads to increased productivity, better quality work, and reduced absenteeism, while low motivation can result in poor performance and job dissatisfaction.
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Inoculation in psychology refers to a method of strengthening individuals’ resistance to persuasion. By exposing them to weak arguments against their beliefs and teaching them how to refute them, people become better at defending their views. This is like a mental “vaccine” against influence.
Cognitive mapping is a mental process of creating a visual or internal map of information to understand and organize knowledge. It helps individuals make sense of relationships between concepts, ideas, or environments. In organizations, cognitive maps are used for strategic planning, decision-making, and problem-solving.
Introduction Leadership is the process of influencing and guiding individuals or groups toward the achievement of common goals. In an organizational context, leaders play a key role in directing efforts, shaping culture, motivating employees, and improving performance. Leadership is not just about authority but about vision, communication, and empowerment. Definition of Leadership Leadership is defined
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Introduction Organizational Behaviour (OB) is the study of how individuals and groups act within organizations. It focuses on understanding, predicting, and managing human behavior to improve employee performance and organizational effectiveness. OB combines elements of psychology, sociology, economics, and management to address workplace challenges. Scope of Organizational Behaviour The scope of OB covers various levels
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